Total Protection.
Trusted Repairs.
Expert Support.

For the fastest access to Tech Expert support, be sure to download and set up the Tech Expert app for all the smartphones on your Sprint account.


Total Protection for your Device

Accidents happen. That’s life in the 21st century. But accidents don’t have to turn your world upside down when you have a plan in place. With device protection, you could save hundreds of dollars on the full retail cost of a new replacement device. In most cases, your replacement device will arrive the next business day.

Total Protection for your photos and videos

The Sprint® Gallery app automatically and securely stores your photos and videos* in the cloud and keeps them available on your phone. This protects your collection and frees up storage on your phone so you can use it for more apps, music and even more photos and videos.

—There may be limitations on the size of each video that can be backed up and secured.

Trusted Repair for your device

Enjoy convenient and affordable repairs for your device, with coverage for cracked screens and mechanical and electrical breakdown (malfunction) due to defects in materials or workmanship and normal wear and tear. Eligible repairs will be either in-store or mail-in, depending on the type of malfunction, damage, and device. Customers enrolled in Total Equipment Protection Plus with AppleCare Services may receive certified repair at Apple Stores and Apple Authorized Service Providers.

Expert Support for your device

As technology advances, navigating a new device and solving technical issues become increasingly difficult. That’s why select device protection programs also include instant access to a live, U.S.-based Tech Expert for unlimited help with your device and anything connected to it, such as setting up a new device, transferring content, troubleshooting any device issues you encounter, and more.

One-Click Access to your personal, US-based Tech Expert.
One call solves it all - Even the hardest problems are resolved 97% of the time.

Support for your Device

Get the help on your Sprint device and virtually any connection to it with the Total Equipment Protection Plus (TEP Plus) Plan or Total Equipment Protection Plus with AppleCare Services (TEP Plus with ACS) Plan.

Support for your Home

If you have Total Equipment Protection Plus, you can extend your Expert support to include anyone on your Sprint account and get a single source of Tech Expert support for all your wifi-connected devices.

Ready to enroll?

*The Sprint® Gallery app can only be used on compatible devices. There may be limitations on the size of each video that can be backed up and secured.