Replace Your Device

Sprint Tech Solutions offers all Sprint customers replacement options when their device is lost, stolen or damaged beyond repair. Options will vary depending upon whether or not you are enrolled in Sprint device protection.

How do I find out if my device is protected?
  1. Log into your My Sprint account on
  2. Click on “Manage Plan”
  3. Look to see if your plan includes a protection package.
  4. Return here to view your coverage details.

Sprint Customers
with Total Equipment Protection

Sprint Customers

Save hundreds on the cost of a new replacement device.

Receive next-day replacement in most cases.

File a claim online 24/7

If you upgrade your device, you have the option to add device protection.

Visit to see if you’re eligible for an upgrade.

Activate a pre-owned device at

Coverage options vary depending on device type. Click here for full details.

View program terms and conditions

Trusted repair. Next-day replacement. Expert support.