Sprint customers are eligible for enrollment
within 30 days of activation or upgrade of a device.
Need to file a claim? With Total Equipment Protection, it’s never a problem.
If your phone is dead, we can get you a replacement fast with our next business
day shipping. The claim process is easy and usually takes less than 10 minutes.
(For phones that are malfunctioning or in need of repair, please visit your nearest
Sprint Phone Repair Center.)
Here's what we'll need to process a claim...